Installation Guide & Downloads

Installation Guide

Prerequisites:

1) To deliver desirable desktop performance, pls configure your host according to the Host Configuration Guide. When a single host is used for more than 6 seats, it is recommended to use Gigabit LAN between host and switch..

2) Make sure your host system is a Windows Server edition or Professional, Enterprise or Ultimate edition of Windows personal systems (Starter, Home and Preview editions of Windows personal systems are not supported).

3) Get the software installers ready,including vMatrix Server Manager,RDP wrapper multi-user patch or Microsoft RDS CALs (choose one), VLC media player (optional but recommended) and other required software. You can download the required software at the “Software Download” tab of this page.


Installation:

1) Disabled security software during the installation of vMatrix Server Manager and RDP Wrapper,as the changes to the system drivers may cause misjudge by the security software.

2) Run the installer of vMatrix Server Manager; After installation, reboot is required, but can be done after all other software installed.

3) Unzip the RDP Wrapper package,run the install.bat file, or install Microsoft RDS CALs if you have purchased.

4) Install VLC media player and other necessary software

5) Reboot, and then create user accounts with vMatrix Server Manager, connect the zero clients and the installation is done.


Notes:

About RDP wrapper:
If it is not working on Windows 10 with the latest update, run the update.bat file. If you are using a Windows XP, follow the guide to download another file purpose-built for Windows XP after clicking the install.bat file.
Attention: It’s recommended to have original termsrv.dll file with the RDP Wrapper installation. If you have modified it before with other patchers, it may become unstable and crash in any moment.
About VLC Media Player:
It is recommended to install VLC media player and set it as the default video player for cases where video play is often required;Beginning from vMatrix 2.0, vCloudPoint introduced a new feature that allows local videos played on the zero client with VLC player to be rendered locally by the client processor instead of the host CPU. This feature aims to significantly offload host-side CPU consumption on video playing and help support more video users per host especially for cases where simultaneous video play is often required. This feature is supported by VLC player of 2.1.5 or newer versions and works automatically after the installation of vMatrix 2.x. You just make sure you are using the correct versions of vMatrix and VLC player and VLC player is selected to play the video, then you are ready to “save”.
Note: As the media content is not rendered at the host side, there is a drawback of using this feature: media content within the VLC player cannot be viewed by the administrator through monitoring at the host side.
About Networking
To deliver desirable performance, it is recommended that the network between host and switch is gigabit Ethernet LAN, and the network between terminal and host is reliable. If your host accesses to the Internet through VPN, or has no internet connectivity,please configure for offline usage according to FAQ 04, otherwise the zero clients may be disconnected every few minutes during operation
About system support and licensing under multi-user environment
vMatrix software supports most popular Windows systems including XP SP3 Pro 32-bit (exclude Home Basic edition), Windows 7 32-bit & 64-bit (exclude Home Basic edition), Windows 8 32-bit
& 64-bit (exclude Starter edition), Windows 8.1 32-bit & 64-bit (exclude Starter edition), Windows 10 32-bit & 64-bit (exclude Starter & Insider edition), Server 2003 32 bits, Server 2008R2, Server 2012, Server 2012R2, Server 2016, Multipoint Server 2011, Multipoint Server 2012. Note:Non-Windows systems like Chrome,MAC and Linux are not supported.

Note: vMatrix doesn’t contain a component or application to allow multiple users to access the host simultaneously, to allow a simultaneous multi-user login, please install RDP Wrapper or Microsoft RDS CALs. To properly license vCloudPoint zero clients in a Microsoft environment, you are recommended to obtain Microsoft RDS CALs from your local Microsoft agent.


If you encounter other problems during installation, please refer to “FAQs” page on this site or contact our support team.

Software Downloads

  • By vCloudPoint

  • vMatrix Server Manager

    vMatrix Server Manager is the central component of the vCloudPoint system that runs on the shared or management servers. It contains the connection broker that delivers multiple desktop sessions to terminal users and a number of management tools for the administrator to manage the whole vCloudPoint system.

  • Change Logs:

    Ver 2.1.2 (Jul 15, 2017 -- New)

    Fixed: fixed the bug that domain users cannot use vChat Internal Messenger.
    Fixed: fixed the bug that may caused users unable to login before reaching the host limit.
    Fixed: fixed disconnection problem when running DOS applications in full screen.
    Fixed: fixed the problem of audio not working on the latest Windows 10 and Server 2016 systems.

    We would like to thank the following customers for their contributions to improve this version of vMatrix Server Manager:

    Mr. Mones Sadep, Egypt, assisted to fix the bug that may caused users unable to login before reaching the host limit.

    Mr. Vince Zhuo, Singapore, assisted to fixed the bug that domain users cannot use vChat Internal Messenger.

    Mr. Mahesh, India, assisted to fix the bug that fixed disconnection problem when running DOS applications in full screen.

    And also thanks to customers who reported the problem of audio not working on the latest Windows 10 and Server 2016 systems.


    Ver 2.1.1 (Feb 14, 2017)

    New*: support Windows Server 2016
    New: added languages of Portuguese and Slovenčina.
    Improved: improved compatibility of USB devices.
    Fixed: eliminated occasional blank screen bug on auto sign-in.
    Fixed: eliminated the bug of no sound when playing .wmv file through Windows Media Player.
    Fixed: fixed the bug that may cause terminal desktop freeze on idle state.

    We would like to thank the following customers for their contributions to improve this version of vMatrix Server Manager:

    Mr. Stanislav Chlepko, Mr. Tomáš FERIANC, Mr. Ing. Viktor Palutka, Slovakia assisted to add the language of Slovenčina.

    Mr Mr Louis Choi, Korea assisted to improve compatibility of USB devices and fix the bug of no sound when playing .wmv file through Windows Media Player.

    Mr Muhammad Tahir Rafiq, Pakistan assisted to fix the bug that may cause terminal desktop freeze on idle state.

  • Download
  • By Stats’M

  • RDP Wrapper Library

    Multi-user Remote Desktop Patch

  • View details...

    RDP Wrapper is a free open source project to enable Remote Desktop Host support and concurrent RDP sessions on reduced functionality systems for home usage.

    RDP Wrapper works as a layer between Service Control Manager and Terminal Services, so the original termsrv.dll file remains untouched. Also this method is very strong against Windows Update.

  • Download
  • VLC player

    By VideoLAN

  • VLC Media Player

    Media Player Supporting vCloudPoint’s vDirect Client Rendering technology.

  • View details...

    VLC is a free and open source cross-platform multimedia player and framework that plays most multimedia files as well as DVDs, Audio CDs, VCDs, and various streaming protocols.

    Beginning from vMatrix 2.0, vCloudPoint introduced a new feature that allows local videos played on the zero client with VLC player to be rendered locally by the client processor instead of the host cpu.
    This feature aims to significantly offload host-side cpu consumption on video playing and help support more video users per host especially for cases where simutaneous video play is often required.
    This feature is supported by VLC player of 2.1.5 or newer versions and works automatically after the installation of vMatrix 2.x. You just make sure you are using the correct versions of vMatrix and VLC player and VLC player is selected to play the video, then you are ready to “save”.

    Attention: As the media content is not rendered at the host side, there is a drawback of using this feature: media content within the VLC player cannot be viewed by the administrator through monitoring at the host side.

  • Download

Documentations

Description: These documents provide detailed guides for your deployment of vCloudPoint system.


Instructions: You are strongly recommended to read through these documents on your first time of setting up the vCloudPoint system, even though you may be experienced in technology of this kind.


  • Data Sheet
  • Last Update: Nov-7th-2017
  • Download

  • Host Configuration Guide
  • Last Update: Aug-28th-2017
  • Download
  • User Manual
  • Last Update: Aug-7th-2017
  • Download