Questions (231)

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Question
2
votes
2
answers
3375
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asked 5 years ago by
updated 2 years ago by
I just installed the vMatrix server manager 2.3.1 on an fresh installed Windows 10 pro build 1903 without any anti-virus or windows firewall software activated. After the installation i allowed cpaccel.exe in the firewall, restarted the computer, but...
-16
votes
1
answer
1951
views
asked 3 years ago by
updated 3 years ago by
I tried updating my vcloudpoint device s100 version from 2.5 to 2.6 and it read error when updating the firmware, now am trying to reset it to factory setting but it is asking for recovery password. Please I need to know what the recovery password is...
0
votes
2
answers
1905
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asked 5 years ago by
updated 5 years ago by
Category: Other Problems
Hi, I am using vMatrix 2.4.0 and windows 10 1803. After a while of using server, new users get "Were sorry, CpAccel has encountered a problem and needs to close" error on login and their displays become laggy. Here is my windows event: Source: vMatri...
-6
votes
1
answer
1713
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asked 3 years ago by
updated 3 years ago by
RDP Wrapper not working in Microsoft Windows Version 20H2 (OS Build 19042.928)
-3
votes
2
answers
1308
views
asked 5 years ago by
updated 1 year ago by
The Thin clients are not listing the server. But when I start the Vmatrix on the server I get the error:- 1. Error (See attached screen shot When I also run the diagnostic from the Matrix manager I get the error : vMatrixHostService service is not ru...
0
votes
4
answers
730
views
asked 4 years ago by
updated 2 months ago by
Hello. In my school disabled Internet. In manual written "Export the configuration profile, and send it to the dealer" but i don't have information about dealer. Export file attached. Please help. Thanks)
0
votes
1
answer
547
views
asked 5 years ago by
updated 5 years ago by
Category: Other Problems
A user is trying to logon and after inserting her UserID and Password an error message appears "The User Profile Service service failed the sign-in User profile cannot be loaded" how to solve this problem, also note the user profile cannot be created...
0
votes
4
answers
505
views
asked 4 years ago by
updated 4 years ago by
Category: Other Problems
Is it possible to get a USB camera work on each vcloud? I tried but it connects only the camera on the server.
0
votes
2
answers
494
views
asked 3 years ago by
updated 3 years ago by
Category: Terminal Problems
How do I restore the device defaults
0
votes
1
answer
491
views
asked 4 years ago by
updated 4 years ago by
Category: Other Problems
Hi, I am trying to figure out how to access my cloud pc from the internet (WAN). I assume there will be a few ports need to be open/forwarding right? I've opened/forwarded TCP 3389 & 13389. It shows Online in host list but unable to connect when ...
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