Questions (226)

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asked 1 year ago by
Good day. When the client is enabled, only VcloudPoint is displayed on the screen. Does not respond to any actions, the authorization window is not loaded. Thanks in advance for the help. The video is attached to the letter.
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asked 1 year ago by
I have a login issue after heard reset BlackBox Zero Client S100, its showing an Incompatible Version error when i logon it login, screenshot attached. please let me know what is the issue with my device and give a solution to fix this issue. Thanks
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asked 1 year ago by
I have a login issue after heard reset BlackBox Zero Client S100, its showing an Incompatible Version error when i logon it login, screenshot attached. please let me know what is the issue with my device and give a solution to fix this issue. Thanks
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asked 1 year ago by
updated 1 year ago by
I have a login issue after heard reset BlackBox Zero Client S100, its showing an Incompatible Version error when i logon it login, screenshot attached. please let me know what is the issue with my device and give a solution to fix this issue. Thanks
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asked 2 years ago by
updated 1 year ago by
Hello. In my school disabled Internet. In manual written "Export the configuration profile, and send it to the dealer" but i don't have information about dealer. Export file attached. Please help. Thanks)
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asked 2 years ago by
hello we have 10 vCloudpoint Zero V1 devices. We installed vmatrix latest version on to Server 2019 O/S. There is no internet connection. Your partner send us import file for the offline usage. but sometimes we have to use internet conneciton for the...
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asked 2 years ago by
Category: Other Problems
i want to run S100 with wifi i want to know which brand and model number of wireless card I can use
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updated 2 years ago by
My cloud Server is Restarting Frequently,
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updated 2 years ago by
i have 10 terminals connected to a windows 10 matrix, i tried to assign IP address to each device and make the rule inside the firewall without success. the rule applied only on the host of matrix. how can I control all of my clients, can I enter to ...
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asked 2 years ago by
Category: Terminal Problems
i have 10 vcloudpoint connected to windows 10. when opening the internet everything work properly but when I tried to open any IP from local network (IP phone, local server web page, firewall....) all these pages not worked properly.